Patients Bill of Rights and Responsibilities
1. Medical Care and Dental Care. The right to
quality care and treatment consistent with avail-
able resources and generally accepted standards.
The patient has the right also to refuse treatment
to the extent permitted by law and Government
regulations, and to be informed of the consequen-
ces of his or her refusal. When concerned about
the care received, the patient has a right to request
review of the adequacy of care.
2. Respectful Treatment. The right to considerate
and respectful care, with recognition of his of her
3. Privacy and Confidentiality. The right, within
law and military regulations, to privacy and con-
fidentiality concerning medical care.
4. Identity. The right to know, at all times, the
identity, professional status, and professional
credentials of health care personnel, as well as the
name of the health care provider primarily
responsible for his or her care.
5. Explanation of Care. The right to an explana-
tion concerning his or her diagnosis, treatment,
procedures, and prognosis of illness in terms the
patient can be expected to understand. When it is
not medically advisable to give such information
to the patient, the information should be provided
to appropriate family members or, in their ab-
sence, another appropriate person.
6. Informed Consent. The right to be advised in
non-clinical terms of information needed to make
knowledgeable decisions on consent or refusal for
treatments. Such information should include sig-
nificant complications, risks, benefits, and alter-
native treatments available,
7. Research Projects. The right to be advised if the
facility proposes to engage in or perform research
associated with his or her care or treatment. The
patient has the right to refuse to participate in any
8. Safe Environment. The right to care and treat-
ment in a safe environment.
9. Medical Treatment Facility (MTF) or Dental
Treatment Facility (DTF) Rules and Regula-
tions. The right to be informed of the facilities
rules and regulations that relate to patient or
visitor conduct. The patient should be informed
about smoking rules and should expect com-
pliance with those rules from other individuals,
Patients are entitled to information about the
MTFor DTFmechanism for the initiation, review,
and resolution of patient complaints.
1. Providing Information. The responsibility to
provide, to the best of his or her knowledge, ac-
curate and complete information about com-
plaints, past illness, hospitalizations, medications,
and other matters relating to his or her health. A
patient has the responsibility to let his or her
primary health care provider know whether he or
she understands the treatment and what is ex-
pected of him or her.
2. Respect and Consideration. The responsibility
for being considerate of the rights of other
patients and MTF or DTF health care personnel
and for assisting in the control of noise, smoking,
and the number of visitors. The patient is respon-
sible for being respectful of the property of other
persons and of the facility.
3. Compliance with Medical Care. The respon-
sibility for complying with the medical and nurs-
ing treatment plan, including followup care,
recommended by health care providers. This in-
cludes keeping appointments on time and notify-
ing the MTF or DTF when appointments cannot
4. Medical Records. The responsibility for ensur-
ing that medical records are promptly returned to
the medical facility for appropriate filing and
maintenance when records are transported by the
patients for the purpose of medical appointment
or consultation, etc. All medical records
documenting care provided by any MTF or DTF
are the property of the U.S. Government.
5. MTF and DTF Rules and Regulations. The
responsibility for following the MTF or DTF rules
and regulations affecting patient care conduct.
Regulations regarding smoking should be fol-
lowed by all patients.
6. Reporting of Patient Complaints. The respon-
sibility for helping the MTF or DTF commander
provide the best possible care to all beneficiaries.
Patients recommendations, questions, or com-
plaints should be reported to the patient contact
Figure 2-5.Patients' Bill of Rights and Responsibilities.